Terms and Conditions
Please take note of the following if placing an order with Wild Green Florals, whether this is on the phone, in person or email.
You are agreeing to the following terms:
All of our flowers are subject to availability.
If for any reason I am unable to supply the product ordered I will notify you as soon as possible.
By opening an online account with Wild Green Florals, you are agreeing to us sending you information about any promotions and offers by email or SMS. You are able to opt out of this at any time. I will not share your contact details with any third party.
Returns
Please be advised I am unable to issue a refund unless the product is faulty. If this is the case then please send me a photo of the damaged product within 24 hrs of purchase. I will also require proof of purchase to assess any claim. Any replacements will need to be collected from Riverside Barns along with the return of the faulty product. Thank you in advance for your understanding around this.
Please note any wedding orders will need to be paid in full at the time of ordering. Once you collect your order no liability for any damage that occurs to any product after leaving the premises will be held by Wild Green Florals.
SAFETY PRECAUTIONS - PLEASE READ
Please be aware that if your arrangement, bouquet, or wreath contains fresh or dried flowers or foliage then there is a possibility that these may be harmful or toxic if handled or consumed by people and animals. Please do not eat any part of any product and especially avoid contact with these flowers with children and animals. A very good precaution in general, as many flowers and foliage can cause tummy upsets if eaten or handled is to always handle your flowers and foliage wearing gloves and to wash your hands thoroughly before eating and drinking.
Wild Green Florals cannot be held in any way responsible if you do not follow this advice, and you, someone else, or a pet become ill due to inappropriate contact with flowers or foliage.
Privacy Policy
All customers privacy is taken very seriously and I have in place the following to protect it:
Wild Green Florals will not share any information with third parties other than our Payment Service Providers, if we are legally obliged to do so.
We collect standard internet log information and details of visitor traffic to the website. We do not identify anyone whilst collecting this information. If we want to collect personally identifiable information then we will be up front about this. We will make it clear when we collect personal information and explain what we intend to do with it.
Cookies
The website uses ‘cookies’. Cookies are small amounts of information about your browsing which we store when someone visits this website. Cookies actually make it easier for you use the website for any future visits. We can use this to to find out things such as the number of visitors to the website. You may have the ability to accept or decline cookies. If you choose to decline cookies then this may effect the performance of the website. To find out more about cookies please visit www.all about cookies.org
Links to other websites
This privacy notice does not cover the links within this site linking to other websites. I would encourage you to read the privacy statements on the other websites you visit.
Changes to this notice
We keep our privacy notice under regular review. This privacy notice was created on 1st December 2022 and will continue to be updated as necessary.